{"id":5539,"date":"2022-05-19T13:19:05","date_gmt":"2022-05-19T13:19:05","guid":{"rendered":"http:\/\/prinsjesdag.bonsaidev.nl\/?page_id=5539"},"modified":"2022-05-20T11:50:31","modified_gmt":"2022-05-20T11:50:31","slug":"klachtenregeling","status":"publish","type":"page","link":"https:\/\/www.prinsjesdag.eu\/en\/klachtenregeling\/","title":{"rendered":"Complaints procedure"},"content":{"rendered":"<div id='av_section_1'  class='avia-section av-av_section-2dcb3d115e2e5af9a73072e0505910f8 main_color avia-section-default avia-no-border-styling  avia-builder-el-0  avia-builder-el-no-sibling  avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><main  role=\"main\" itemprop=\"mainContentOfPage\"  class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-5539'><div class='entry-content-wrapper clearfix'>\n<div  class='flex_column av-av_one_full-a93934ecd89fbb8a9566d39e89cd3725 av_one_full  avia-builder-el-1  avia-builder-el-no-sibling  first flex_column_div'     ><section  class='av_textblock_section av-l3edquoc-19bc0d18dc6be376cb026cf4cb73eb8f'   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><h1>Complaints procedure<\/h1>\n<p>Because we want to provide our customers with an optimal service, we think it is important to hear from you if you have complaints about our services. Do this \u2013 partly to limit any damage \u2013 as soon as possible. According to the law, a complaint is made known in time if this is done within two months of discovery. This also applies in the event that the purchased product does not have the properties that you could expect on the basis of the purchase agreement. It is in your interest to make your complaints known in writing.<\/p>\n<p>If you submit a complaint to us, it will be answered within 14 days at the latest. If we need more time for this, we will let you know within 14 days when you can expect an answer.<\/p>\n<\/div><\/section><br \/>\n<div  class='avia-button-wrap av-l3edrc70-3303f8e2b8ff764c7c3323959e8d2625-wrap avia-button-left  avia-builder-el-3  el_after_av_textblock  avia-builder-el-last'><a href='https:\/\/www.prinsjesdag.eu\/en\/contact\/'  class='avia-button av-l3edrc70-3303f8e2b8ff764c7c3323959e8d2625 av-link-btn avia-icon_select-no avia-size-medium avia-position-left avia-color-theme-color'   aria-label=\"Contact\"><span class='avia_iconbox_title' >Contact<\/span><\/a><\/div><\/p><\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":15,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-5539","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.prinsjesdag.eu\/en\/wp-json\/wp\/v2\/pages\/5539","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.prinsjesdag.eu\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.prinsjesdag.eu\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.prinsjesdag.eu\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.prinsjesdag.eu\/en\/wp-json\/wp\/v2\/comments?post=5539"}],"version-history":[{"count":3,"href":"https:\/\/www.prinsjesdag.eu\/en\/wp-json\/wp\/v2\/pages\/5539\/revisions"}],"predecessor-version":[{"id":9345,"href":"https:\/\/www.prinsjesdag.eu\/en\/wp-json\/wp\/v2\/pages\/5539\/revisions\/9345"}],"wp:attachment":[{"href":"https:\/\/www.prinsjesdag.eu\/en\/wp-json\/wp\/v2\/media?parent=5539"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}